FAQ

Collector FAQ


What is your shipping policy?

All shipments will be packaged according to industry standards to ensure that they arrive safely, but they will also always be insured for their full retail value. Buyers will receive an email when the artwork is shipped that includes a tracking number. If you have questions about shipping or wish to receive a custom shipping invoice, please email info@pxpcontemporary.com.

What is your return policy?

We seek to connect our artists with serious collectors and therefore do not offer returns at this time. Please get in touch before placing an order if you have any doubts or questions. We appreciate your understanding.

If there is an issue with a work once it has arrived, however, it will be reviewed on a case-by-case basis. For example, if an artwork arrives damaged we will work with you to resolve the matter. The buyer must let us know within 7 days  of delivery and return the artwork in the same condition as when it was shipped.

How can I pay on PxP?

PxP contemporary accepts all major credit cards and PayPal. Your credit card will be charged when your order is placed.

Do you ship internationally?

Yes we do! The additional cost of shipping internationally as well as any taxes or duties are the buyer's responsibility. Additional shipping costs vary, but are often in the range of $20- $100 (depending on the size and weight of the artwork). International buyers are encouraged to contact us before placing your order online for an invoice. For a shipping estimate or other related questions please email us at info@pxpcontemporary.com.

Do you offer payment plans?

Yes, PxP Contemporary offers payment plans for buyers who would like to spread out the cost of their purchase. The payment plan options will soon be available during checkout. In order to to discuss a payment plan before purchasing, please contact us at info@pxpcontemporary.com.

Are works sold on PxP framed?

Most works on PxP Contemporary are not framed unless noted in the product description. If you would like to know of a few  affordable framing sources for doing it yourself, we suggest  West Elm and IKEA or you can work with Framebridge. For those who would prefer to receive a “ready to hang” work of art, please get in touch with us at info@pxpcontemporary.com  and we can help make that happen!

How do I purchase a work of art?

To purchase an amazing new artwork for your collection simply click the "Add to Cart" button on the product page. If you do not see an "Add to Cart" button it means that this particular work has already been sold. Follow prompts to check out or continue browsing and return to your shopping cart later by clicking on the shopping cart icon in the top right corner of the screen.

What if this is my first time buying art?

Great! We love working with new collectors and introducing them to the excitement of buying art and supporting the artists they enjoy.

With over 15+ years of experience working in the arts, both Kat & Alicia have built a solid foundation of curatorial expertise and can help you select the artist(s) that best fit your style, space, and budget. Especially if you are new to collecting, we’d be happy to speak with you to walk you through the process and answer any questions. We know that buying from a gallery can be intimidating, but we’re here to help!

How do I know if a work will look right or fit in my space?

Feel free to send us a snapshot of where you’re thinking of hanging it along with the dimensions of the space and we can do a digital mockup for you! 

 How can I stay updated with the gallery and your newest exhibitions?

We'd love for you to join our mailing list. You can sign up here

Artist FAQ

 

How can I apply to PxP Contemporary?

We are honored that you are interested in showing with us and look forward to reviewing your work! Please kindly do not send an application via email or social media as we have created a separate page for the submission of your images, artist biography, statement, and cv/resume.

Apply here: 

https://createmagazine.submittable.com/submit/145589/pxp-contemporary-fall-2019

How does shipping work?

Once one of your artworks has been sold, you will receive an email informing you of the sale. You will need to carefully prepare your work for shipment and notify us when you drop it off or it has been picked up by a mail courier. We’ll also supply you with any shipping documents and labels you may need. The collector is responsible for the cost of shipping. You are only responsible for the cost of packaging your artwork. All shipments are insured for 100% of the retail value of the work.

How do I get paid?

After your artwork has been delivered to the collector, we will issue you a payment via PayPal, Venmo or Bank Transfer within 30 days after it has been received by the buyer. You will need to provide us with your government issued ID and have all information prepared before you receive your payment.

Who can sell on PxP Contemporary?

PxP Contemporary carefully curates its exhibitions and selects artists to represent based on the quality of the work and who we believe best fits our mission. We are passionate about selling emerging contemporary art priced between $100 and $2000. Any artist 18+ working both in the US and abroad can apply.

What can I sell on PxP Contemporary?

We provide a platform for artists to sell works in a variety of mediums, including painting, collage, photography, drawing, sculpture, printmaking, mixed media, and more. All works must be original and created by the artist that submitted them (excluding limited edition prints).

How does commission work?

For any artwork sold via PxP contemporary, the artist will receive 70% and the gallery will take a 30% commission on the final sale price. If the client chooses to purchase your work with a payment plan option, you will be paid out in installments.

 

General FAQ

 

Where does the name of the gallery come from?

It's a combination of a few things. First, our last names are Puig and Popova, which we did want to incorporate, but didn't necessarily want to use directly as others might have trouble remembering and spelling them! There is also a gallery Alicia knew of that uses the directors' last names with vs. in between, which she always thought was unique and fun. She didn't like the idea of being 'against' her business partner, however, so we decided on 'x' instead as a symbol of 'and' as well as 'to multiply'. All of this is to say that PxP is a shortened version of Puig and Popova, but it also stands for the idea that we're coming together and bringing our different backgrounds to create something bigger than the two of us to help support artists.

Any additional questions? You can always reach us at info@pxpcontemporary.com!